Introduction
Californios Manufacturing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit or interact with our website at californiosmfg.com ("Website"), use our services, or otherwise engage with us.
We've designed this policy to be clear, accessible, and understandable. It outlines your rights and choices regarding your personal information and how you can exercise those rights.
By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our Website:
Personal Information
Personal information is information that identifies you or could reasonably be used to identify you. The personal information we collect may include:
- Contact Information: Name, email address, postal address, phone number, and similar contact data.
- Account Information: Username, password, account preferences, and authentication data when you create an account with us.
- Transaction Information: Payment details, purchase history, delivery information, and other details about products or services you have purchased from us.
- Communication Information: Feedback, comments, or questions you provide, including customer support inquiries.
- Profile Information: Information you provide in your user profile, preferences, and interests.
Usage Information
We automatically collect certain information about how you interact with our Website:
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Log Information: Access times, pages viewed, links clicked, and actions taken while using our Website.
- Location Information: General location (derived from IP address).
- Browsing Information: Referral URLs, exit pages, and other data about how you engaged with our Website.
Information from Third Parties
We may receive information about you from third parties, including:
- Business partners, service providers, and contractors
- Social media platforms when you interact with us on those platforms or use your social media credentials to log into our Website
- Publicly available sources
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing our Services: To operate, maintain, and deliver our services to you, including processing transactions, managing accounts, and fulfilling orders.
- Communication: To communicate with you about our services, respond to inquiries, provide support, and send important notices and updates.
- Improvement and Development: To improve and enhance our Website and services, develop new features, and conduct research and analysis.
- Personalization: To personalize your experience, remember your preferences, and provide content and recommendations tailored to your interests.
- Marketing: To market our products and services to you, including sending promotional communications and newsletters (with your consent where required by law).
- Security and Protection: To detect, prevent, and address technical issues, security breaches, fraud, or other illegal activity.
- Compliance: To comply with applicable laws, regulations, legal processes, and enforcement requirements.
Legal Basis for Processing
For users in the European Economic Area (EEA), United Kingdom, or regions where similar laws apply, our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it:
- Contractual Necessity: To perform our contract with you (such as when you purchase our products or use our services).
- Legitimate Interests: For our legitimate business interests, provided those interests are not overridden by your rights and interests (such as improving our services and providing a secure website).
- Consent: With your consent, which you can withdraw at any time (such as for sending marketing communications).
- Legal Obligation: To comply with laws and regulations that apply to us.
The table below summarizes our legal bases for processing different categories of data:
Purpose of Processing | Legal Basis |
---|---|
Providing and managing our services | Contractual Necessity |
Processing transactions and orders | Contractual Necessity |
Customer support and responding to inquiries | Legitimate Interests / Contractual Necessity |
Improving our Website and services | Legitimate Interests |
Sending marketing communications | Consent / Legitimate Interests |
Security and fraud prevention | Legitimate Interests / Legal Obligation |
Compliance with legal requirements | Legal Obligation |
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
- Encryption of sensitive data
- Secure network architecture and firewall protection
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures
- Employee training on data security practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
International Data Transfers
We are based in the United States and process data on servers located in the United States. Your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities.
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws that may differ from U.S. laws, we ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally. These safeguards may include:
- Standard contractual clauses approved by the European Commission
- Binding corporate rules for transfers within a corporate group
- Other legally approved mechanisms that ensure an adequate level of protection
By using our Website, you acknowledge and consent to the transfer of your information to the United States and other countries which may have different data protection rules than those of your country.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the data and whether we can achieve those purposes through other means
- Applicable legal, regulatory, tax, accounting, or other requirements
When we no longer need your personal information, we will securely delete or anonymize it. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
For All Users
- Access: Request information about the personal data we hold about you and how we use it.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information in certain circumstances.
- Opt-out: Opt-out of marketing communications at any time.
Additional Rights for EEA, UK, and Similar Jurisdictions (GDPR)
- Data Portability: Request a copy of your personal data in a structured, machine-readable format.
- Restriction: Request restriction of processing of your personal data.
- Objection: Object to processing of your personal data.
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data.
- Supervisory Authority: Lodge a complaint with a supervisory authority in your jurisdiction.
California Residents (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources from which we collected it, our purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: Request deletion of personal information we have collected from you.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Limit Use and Disclosure: Limit the use and disclosure of sensitive personal information.
- Right to Opt-Out of Sale or Sharing: Opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: Not be discriminated against for exercising your rights.
To exercise your rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding to your request.
Children's Privacy
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Website prior to the changes becoming effective. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Californios Manufacturing
26431 El Mar Dr
Mission Viejo, CA 92691
Email: contact@californiosmfg.com
We will respond to your request within the timeframe required by applicable law.