Privacy Policy

Introduction

Californios Manufacturing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit or interact with our website at californiosmfg.com ("Website"), use our services, or otherwise engage with us.

We've designed this policy to be clear, accessible, and understandable. It outlines your rights and choices regarding your personal information and how you can exercise those rights.

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Website:

Personal Information

Personal information is information that identifies you or could reasonably be used to identify you. The personal information we collect may include:

• Contact Information: Name, email address, postal address, phone number, and similar contact data.
• Account Information: Username, password, account preferences, and authentication data when you create an account with us.
• Transaction Information: Payment details, purchase history, delivery information, and other details about products or services you have purchased from us.
• Communication Information: Feedback, comments, or questions you provide, including customer support inquiries.
• Profile Information: Information you provide in your user profile, preferences, and interests.

Usage Information

We automatically collect certain information about how you interact with our Website:

• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Log Information: Access times, pages viewed, links clicked, and actions taken while using our Website.
• Location Information: General location (derived from IP address).
• Browsing Information: Referral URLs, exit pages, and other data about how you engaged with our Website.

Information from Third Parties

We may receive information about you from third parties, including:

• Business partners, service providers, and contractors
• Social media platforms when you interact with us on those platforms or use your social media credentials to log into our Website
• Publicly available sources

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing our Services: To operate, maintain, and deliver our services to you, including processing transactions, managing accounts, and fulfilling orders.
• Communication: To communicate with you about our services, respond to inquiries, provide support, and send important notices and updates.
• Improvement and Development: To improve and enhance our Website and services, develop new features, and conduct research and analysis.
• Personalization: To personalize your experience, remember your preferences, and provide content and recommendations tailored to your interests.
• Marketing: To market our products and services to you, including sending promotional communications and newsletters (with your consent where required by law).
• Security and Protection: To detect, prevent, and address technical issues, security breaches, fraud, or other illegal activity.
• Compliance: To comply with applicable laws, regulations, legal processes, and enforcement requirements.

Legal Basis for Processing

For users in the European Economic Area (EEA), United Kingdom, or regions where similar laws apply, our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it:

• Contractual Necessity: To perform our contract with you (such as when you purchase our products or use our services).
• Legitimate Interests: For our legitimate business interests, provided those interests are not overridden by your rights and interests (such as improving our services and providing a secure website).
• Consent: With your consent, which you can withdraw at any time (such as for sending marketing communications).
• Legal Obligation: To comply with laws and regulations that apply to us.

The table below summarizes our legal bases for processing different categories of data:

How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Partners: Business partners with whom we jointly offer products or services, or whose products or services may be of interest to you.
• Affiliated Companies: Our subsidiaries and affiliated companies, if applicable.
• Legal Requirements: In response to a subpoena, court order, governmental request, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
• Business Transfers: In connection with a corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
• With Your Consent: To other third parties with your consent or at your direction.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption of sensitive data
• Secure network architecture and firewall protection
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data security practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Cookies and Tracking Technologies

Our Website, californiosmfg.com, uses cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience, analyze site traffic, remember your preferences, and for other purposes described in this policy. Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our Website.

Types of Cookies We Use

We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly. (e.g., remembering your region or language preference).
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
• Targeting/Advertising Cookies (If Applicable): (Currently, Californios Manufacturing LLC primarily operates as a B2B service and does not extensively use targeting or advertising cookies for broad consumer advertising. This section is included for completeness and will be updated if our practices change.) These cookies may be set through our site by our advertising partners (if any). They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Your Cookie Choices and How to Manage Them

When you first visit our Website, you will see a cookie consent banner that allows you to make choices about the cookies we use. You can choose to "Accept All" cookies or select "Necessary Only".

• If you select "Accept All", you consent to our use of all categories of cookies described above.
• If you select "Necessary Only", we will only use Strictly Necessary cookies. Some enhanced functionalities or analytics that rely on other cookie types may not be available or may be limited.

Your preferences are stored in your browser's local storage. If you wish to change your cookie preferences after your initial selection, you can typically do so by clearing your browser's cookies and local storage for our site, which will cause the consent banner to reappear on your next visit. Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Please note that blocking all cookies through your browser settings (including essential cookies) may affect the functionality of our Website, and you may not be able to access all or parts of our site.

Third-Party Cookies

Some content or features on our Website may be provided by third parties (e.g., embedded videos, analytics services). These third parties may use their own cookies. We do not control the use of these third-party cookies. For more information about these cookies and how to manage them, please refer to the privacy and cookie policies of the relevant third-party providers.

Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites. Currently, there is no universally accepted standard for how to respond to DNT signals. Therefore, like many websites, we do not currently alter our practices when we receive a DNT signal from a visitor's browser.

International Data Transfers

We are based in the United States and process data on servers located in the United States. Your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws that may differ from U.S. laws, we ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally. These safeguards may include:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules for transfers within a corporate group
• Other legally approved mechanisms that ensure an adequate level of protection

By using our Website, you acknowledge and consent to the transfer of your information to the United States and other countries which may have different data protection rules than those of your country.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need your personal information, we will securely delete or anonymize it. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

For All Users

• Access: Request information about the personal data we hold about you and how we use it.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information in certain circumstances.
• Opt-out: Opt-out of marketing communications at any time.

Additional Rights for EEA, UK, and Similar Jurisdictions (GDPR)

• Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to processing of your personal data.
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data.
• Supervisory Authority: Lodge a complaint with a supervisory authority in your jurisdiction.

California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected, the sources from which we collected it, our purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: Request deletion of personal information we have collected from you.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Limit Use and Disclosure: Limit the use and disclosure of sensitive personal information.
• Right to Opt-Out of Sale or Sharing: Opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: Not be discriminated against for exercising your rights.

To exercise your rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Website prior to the changes becoming effective. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the changes.